Shipping Policy

Welcome to Merchozo. We are committed to delivering your orders safely and on time across the United States.

Free Shipping

We proudly offer FREE standard shipping on all orders within the United States.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Estimated Delivery Time

Standard delivery usually takes 5–10 business days depending on your location within the USA.

Please note that delivery times may vary during holidays, high-demand periods, or due to carrier delays.

Shipping Locations

We currently ship within the United States only.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment status.

Incorrect Address Information

Please make sure your shipping address is correct before placing an order. Merchozo is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by customers.

Lost or Delayed Shipments

If your order is significantly delayed or lost during transit, please contact our support team and we will do our best to assist you.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

Contact Information

Merchozo
749 W Rambling Dr, Wellington, FL 33414, USA
Phone: +1 561 320 7323
Email: support@merchozo.com
Website: https://merchozo.com